LinkedIn – IT Service Desk: Create a Knowledge Management Center Using ChatGPT 2024-7

Description

IT Service Desk course: Create a Knowledge Management Center Using ChatGPT. This training course will show you how to create a powerful and efficient knowledge management center in your organization using ChatGPT and GPT capabilities. With this technology, you can quickly and automatically improve your services, provide real-time assistance to IT support experts, and provide up-to-date information to self-help centers and IT teams. Pam Baker, the instructor of this course, will help you quickly acquire the skills you need to transition to ChatGPT-based knowledge management centers and increase productivity in your IT department and your entire organization.

What you will learn:

• How to create a knowledge management center based on ChatGPT
• Using ChatGPT and GPT capabilities to improve services and increase productivity
• Providing up-to-date information to users and IT teams
• Service automation and support
• Increasing efficiency and speed in responding to requests

This course is suitable for people who:

• They seek to improve knowledge management processes in their organization
• They want to use artificial intelligence technologies to increase productivity
• They are looking for a way to provide better and faster services to users
• They work in the field of IT and seek to increase their knowledge

Course details

• Publisher: LinkedIn
• Instructor: Pam Bake
• Training level: beginner to advanced
• Training duration: 1 hour and 43 minutes

Course headings

Images of the IT Service Desk course: Create a Knowledge Management Center Using ChatGPT

Sample video of the course

download link

Download file – 199 MB

File(s) password: www.downloadly.ir

File size

199 MB