Coursera – Negotiation, Mediation and Conflict Resolution Specialization 2022-12

Published on: 2022-12-26 03:46:33

Categories: 28

Description

Negotiation, Mediation and Conflict Resolution Specialization published by Coursera Online University. Become a successful negotiator and conflict manager. Master the strategies, acquire the tools, and get the pros’ golden rules for negotiation and mediation.

This specialization is intended for managers – from business, public administration, international organizations or non-governmental organizations – who want to go beyond intuition and acquire proven tools to achieve greater success in negotiation. Thanks to the first course, you will learn basic negotiation skills and tools. With the second course we will enable you to develop better cross-cultural foresight and flexibility when faced with negotiation – both key skills in an international environment. With the third course you will be able to choose and lead the mediation process. You will gain a deeper understanding of the workplace and international conflict resolution. At the end of this specialization, the Capstone Project will be an opportunity to apply your new knowledge and skills with practical cases. Learners are invited to strengthen their analytical skills thanks to specific case studies. They will also have the opportunity to practice their knowledge through real negotiations, online and with their peers. At the end of the specialization, the capstone project helps learners put it all together: how to analyze situational negotiations, how to conduct a business negotiation in a tense environment – and, if needed, how to resolve such a conflict. to resolve as a mediator.

What you will learn in Negotiation, Mediation and Conflict Resolution Specialization

Basics of negotiation
International and intercultural negotiations
Mediation and conflict resolution
Negotiation, Mediation and Conflict Resolution – Capstone Project
And …

Course Specifications

Publisher: Coursera
Instructors: Aurélien Colson , Alan Jenkins , Joseph Maila
Language: English
Level: Beginner
institution/university: ESSEC Business School
Number of Courses: 4
Duration: Approximately 5 months to complete – Suggested pace of 3 hours/week

Courses included:

Course 1

Negotiation Fundamentals

Course 2

International and Cross-Cultural Negotiation

Course 3

Mediation and Conflict Resolution

Course 4

Negotiation, Mediation, and Conflict Resolution – Capstone Project

Negotiation, Mediation and Conflict Resolution Specialization Prerequisites

No previous knowledge or experience in negotiation and mediation is required. This Specialization is designed for anyone interested in mastering strategies, acquiring tools, and getting professionals’ golden rules for negotiations & mediations.